Information Technology Internship (2017 Season)

Indians Sportservice at Progressive Field

Part Time
Indians Sportservice at Progressive Field
Cleveland, OH

Job Details

Delaware North Sportservice

A special place to work. AN EXTRAORDINARY PLACE TO GROW.

Cleveland Sportservice at Progressive Field

Cleveland Sportservice is the proud partner and exclusive food and beverage provider at Progressive Field, one of the most beautiful and unique sports venues in the United States.  Progressive Field is the home of Major League Baseball’s Cleveland Indians.

Located in the Gateway District of downtown Cleveland on the corner of Ontario and Carnegie Progressive Field raises the bar of excellence for sports and entertainment facilities. Home to the new Corner Bar and Right Field Neighborhoods, Progressive Field offers a unique way to dine at the ballpark.

Our associates are talented individuals and are committed to teamwork, hard work and customer service. If you share our vision of creating special experiences one guest at a time©, we want to know you!

Candidates must be willing and able to work a flexible schedule, including nights, weekends and holidays.  This is a paid internship.

The Opportunity

Are you passionate about technology and computer systems?  Are you tired of working in a traditional office environment? If you are seeking an opportunity in the technology field where thousands of guests are entertained and in an industry that offers new and exciting challenges every day, this is the opportunity for you!

Your performance will be evaluated against these critical areas:

  • Decision Making & Problem Solving: ensure technology issues are addressed timely, mitigating any disruption in service, selecting the best course of action and ensuring that the problem is resolved, and is documented to prevent future recurrence.
  • Compliance: ensure all systems meet current standards for privacy and functionality
  • Guest service & quality: staying passionately committed to providing fast and high quality support for customer needs; communicating the need and commitment for delivering exceptional internal and external customer experiences

We are seeking candidates with a passion for guest service and previous experience with point of sale systems, network infrastructure and providing end-user support.  Candidates with exceptional decision-making and leadership skills, integrity, high levels of energy and enthusiasm, and has a get the job done attitude, will be considered for this unique opportunity.  This is a part-time position, schedule will be dependent upon the Cleveland Indians home schedule, evenings and weekends are required.

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit

All applicants may be subject to a pre-employment background and/or drug testing.  There is no cost to the caniddate for this screening.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.



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